@greeneyes90 You'll have to do it the hard way like I did. First you have to do a factory reset. Quit your game and open file explorer. You need to find the games data folder. You need to find the documents folder. Look on the left - this pc - documents. Move this folder to the desktop. The next time you start the game that folder (and files) will be created like the game was first installed. What I did next is copy my mods folder from the desktop folder to the new folder now created in the new documents folder. Then I copied my latest game save to the new save folder. What I did next was download (don't use the old download folder) all the store items. Go to thesims3.com - store - purchase history. Then I installed the store items (anything in the purchase hisory) one at a time. Actually what I did was installed one or two items (one at a time) - close the game - open the game and check to see if the items were still in the installed content tab. It seems if I left anything old in either the download tab or the installed content tab from the old game all the items would uninstall on the game restart. So every few download items I would install I would quit the game and restart the game to make sure everything was still in the installed content tab and the download items showed an install icon. So far my game is now working like the last time I played it on the old system except I lost my gnome family and I have no idea how to restore the small gnomes. Haven't had time to really look into this issue yet. The only thing I can think is the game core files now installed in the Origin games folder instead of where the discs would have installed the game. I had thought of just restarting the game from scratch but then I would miss all the fun. If I figure out the issue with the gnomes then I will know how to completely reinstall this game from Origin scratch. One of my Steam Tombraider games I lost all my save games but I haven't played it in a while so a retart may not be a bad idea anyway. hth