New laptop: missing order history and games
I got a new laptop and had Best Buy do a data transfer. I got the EA app loaded and logged in but my purchase history is completely gone. I used the same exact info from my account and laptop. I am...
Forum Discussion
kellymsum98 Your missing Sims 3 content is all Store worlds, and as such, they need to be installed through the Sims 3 Store site. Please see the first post of this thread for more details:
[Current Issue] Sims 3 Store world can't register/install | EA Forums - 11143823
Is your game library still empty after clearing the EA App's cache? What content are you missing aside from those worlds?
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
