2 years ago
No download button.
Why is this still a problem? I just bought expansions for Sims 3. NO Download button Why? Thanks for messing up Christmas I know Origin does not care or there would be a solution. YEARS OF ...
All the expansions I just purchased show up just like the others I purchased in the past.
This time there is NO DOWNLOAD button.
Why?
I purchased the expansions but EA won't let me download them.
@8976b5ff84050255 Again, what do you see instead of the Download button? There are multiple distinct issues here, with different master threads, so it does matter.
There is list of add-ons.
Scroll down the list there is break in the page and all the new add-ons are listed.
With No down load button
After uninstalling the game and reinstalling
That list of add-ons shows all the previous add-ons with buttons that state DOWNLOAD
Then a page break with all the new add-ons listed. BUT no download button.
I emailed with EA. Both emails came back with generic advice with no help but to search this forum.
So I search and find no help.
Thanks EA.
EA is not on the nice list at the moment.
I don't get why EA is completely skirting their responsibility.
I purchased and three days still I got nothing from them.
No download button AND no help from the help desk.
Thank you for responding and trying to help. I appreciate it.
I’m having the same issue, and I’ve done it all the help solve it and still nothing and no answers from EA. It happened to me a a few months ago as well and the download appeared after 2 days but I am going on a week now with no answers.
@8976b5ff84050255 Please post a screenshot or two. I don't want to conflate what you're seeing with other known issues if your problem is different, and I can't see into your account to check whether the issue is the same on the back end.
As for where EA is, I'm guessing mostly on vacation, like a lot of other people are this week.
@haylers0919 Please post a screenshot as well.
EA is present.
They responded with NON ANSWERS.
Generic statements that I should search the forum.
Ignoring I have a problem and pushing me to the forum.
The problem is for years people have had the NO DOWNLOAD button issue.
The answers in the forum are of no help.
Uninstalling renaming folders and saving games in other folders is ridiculous.
I just want a download button.
Five days and nothing from EA to help AND there is nothing I can find in the forums to help.