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dancedanceowl's avatar
13 years ago

No fish. No castaway. Help.

Two problems today

My Island Paradise doesn't have any fish spawning in the ocean when I am scuba diving. She is level 8, I have sat in the ocean, panned around and all I find are sharks. I've even tried messing with the fish spawners, still no such luck.

My other problem is my castaway pack isn't registering. It says the code was already used but it is not showing up in my origin or purchased history.  

:robotsad:

Thank you for your time.

4 Replies

  • Does the same happen in a new game (just for testing purposes) ?

    Are you using mods ?

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    Check your purchase History: https://store.thesims3.com/purchaseHistory.html

    If it's not there to download, contact customer support

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    They can be found here: https://help.ea.com/contact-us/ask

    Choose a category, a game and a platform for the contact options to show up.

    If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.

    See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html



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  • crinrict's avatar
    crinrict
    Hero+
    13 years ago

    Did you update it to the newest version ? Check the site to make sure it is the newest one.

  • I did. 

    I just tried to uninstall and reinstall and now my scuba lots are only registering as community lots and I can't do **bleep** with them.

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