Forum Discussion

Anonymous

Approved

Re: Cannot Install CC From Old Account

If you go to your purchase history: https://store.thesims3.com/purchaseHistory.html I assume nothing of your old content appears?

Did you get a game advisor to delete your account or did you do it manually? If a game advisor - did you mention the fact that you had all the content, etc?

I found these:

2 Replies

itsjustkirby
11 years ago
A game advisor deleted it, I told them that I had CC. I assumed since I had downloaded it on my old computer with my old account that it would be transferable.

If not then it's a real bother as I have spent easily over $200 on the Sims 3 Store.
Anonymous
11 years ago
Approved
I don't know. I'm going to ask around

Sorry - I think I have asked these questions, but I'm not too sure you answered them

do you get any error messages?

do they appear in your documents:electronicarts😕ims3:downloads folder?

do they appear in your purchase history?