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@buffysimmers97 No worries about the lateness of your reply—people get busy all the time. Hopefully you'll have more time to play now.
The workaround for buying packs shouldn't be necessary anymore; EA believes the problem has been fixed. It you still have trouble, please post back, and I'll pass along the info.
If you have any other trouble installing, we can help with that too. Just list the packs you'd like to install.