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Re: Can't download Pets registration reward

@Nindigo79  It sounds like the store doesn't recognize you own the content anymore.  It's possible EA customer support could add just the registration reward to your account, but I'm not sure they have a way of doing that directly.  The only other way to fix this is to have support remove and re-add Pets to your account, thereby also re-adding the reward.

https://help.ea.com/en/contact-us/

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