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8 Replies

  • You must sign in .   took me weeks to figure that one out lol . 

  • texxasrose's avatar
    texxasrose
    New Traveler
    9 months ago

    Thank you for these links.  I was having the same issues even after logging in and trying three different browsers.  I've now downloaded both and will put them in my DO NOT DELETE folder.

  • Libersim's avatar
    Libersim
    New Novice
    8 months ago

    I'm having the exact same problem and I don't know what to do. 
    I've been working on a world for months and I'm so disappointed. 
    If anyone could help me solve this, I would really appreciate it ☹️

    *Not really sure I understand this though: 

    >> @puzzlezaddict 
    Please run a dxdiag and attach it to a post.

    https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
    ______________________________________________________________

    I already uninstalled and installed CAW twice, still nothing. 
    Same message: 

    -------------------------------------------------------------------------
     "The Sims 3 Create A World Tool - Beta has crashed! 

    Exception Information: 

    Attempted to read or write protected memory.
    This is often an indication that other memory is corrupt"  
    -------------------------------------------------------------------------


    I kept my worlds files saved on my Desktop so I don't loose them.
    Hopefully I can continue from where I left it before it crashed. 
    If eventually manage to run CAW again... phhhh ☹️ 

    Thank you!

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    8 months ago

    @Libersim  A dxdiag is a type of report on your system that lists a lot of possibly relevant info: driver versions and dates, Windows error reports, plus most of the hardware.  The idea is to look for obvious problems and address them, then see whether the app works.

    Having said that, you may have better luck on the (still very new) official EA forums.  Some players there actively use CAW and may be able to help walk you through the troubleshooting process.  I'd post in Sims 3 General Discussion since that's where most players are looking.

    https://forums.ea.com/category/the-sims-en/discussions/the-sims-3-en

  • Libersim's avatar
    Libersim
    New Novice
    8 months ago

    @puzzlezaddict 

    Thank you so much for replying and also for trying to help me! 
    I really appreciate it. I'll try what you recommended and we'll see.
    Fingers crossed ☹️ 

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