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Re: [CURRENT ISSUE 64-bit] Base game incompatible with expansion pack error

I just downloaded the new sims 3 64 bit version, i’ve been so sad that i couldn’t play it and i was so excited to get to now and i redownloaded it ans all the packs i have and now when i press play in the launcher it says that the sims 3 is incompatible with the expansion pack? what does that mean? what do i have to do? i was so excited to finally be able to play and waiting an hour for it to download for this to happen is very sad. ☹️ 

6 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @lilyissims  Could you please take a screenshot of the error and post it here?  Hit cmd-shift-4 and drag your cursor over the section of screen you want to capture.  The screenshot will land on your desktop, and you can attach it to or embed it within a post.

  • Did you figure this out? I have the same problem! All expansion packs are downloaded and ready.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @ella2228  Try scrolling down.  And don't search for the file; you actually need to manually open Documents, then Electronic Arts, then The Sims 3.

    If you don't see the file, please take a screenshot of the contents of the folder; expand the Finder window to show the entire thing if necessary.

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