Re: Error: Invalid argument

Thanks for the response, but no, this didn't help at all.  

I ran DxDiag for anyone to check out, and perhaps someone can figure this out.  It seems that there are A LOT of people having this same problem right now.

------------------
System Information
------------------
Time of this report: 9/23/2014, 02:18:46
Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.140502-1507)
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion 17 Notebook PC
BIOS: F.33
Processor: AMD A8-5550M APU with Radeon(tm) HD Graphics (4 CPUs), ~2.1GHz
Memory: 4096MB RAM
Available OS Memory: 3270MB RAM
Page File: 4186MB used, 3691MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.02.9200.16384 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon HD 8550G
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon HD 8550G (0x990D)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_990D&SUBSYS_1984103C&REV_00
Display Memory: 2132 MB
Dedicated Memory: 753 MB
Shared Memory: 1379 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: AUO159E
Native Mode: 1600 x 900(p) (60.188Hz)
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1191 (English)
Driver Version: 12.101.1.0
DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.2
Graphics Preemption: DMA
Compute Preemption: DMA
Driver Attributes: Final Retail
Driver Date/Size: 2/26/2013 04:02:04, 1150328 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-DA4D-11CF-2B77-8E39BEC2C535}
Vendor ID: 0x1002
Device ID: 0x990D
SubSys ID: 0x1984103C
Revision ID: 0x0000
Driver Strong Name: oem2.inf:cb0ae41478fd3df6:ati2mtag_Trinity_Mobile:12.101.1.0😛ci\ven_1002&dev_990d&subsys_1984103c
Rank Of Driver: 00E00001
Video Accel: ModeMPEG2_A ModeMPEG2_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeVC1_VLD
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 583.1 GB
Total Space: 689.1 GB
File System: NTFS
Model: TOSHIBA MQ01ABD075 SATA Disk Device

Drive: D:
Free Space: 2.6 GB
Total Space: 25.5 GB
File System: NTFS
Model: TOSHIBA MQ01ABD075 SATA Disk Device

Drive: E:
Model: hp DVDRAM GU70N SATA CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.02.9200.16384 (English), 7/25/2012 21:26:36, 174080 bytes

--------------
System Devices
--------------
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1404&SUBSYS_00000000&REV_00\3&2411E6FE&0&C4
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_9902&SUBSYS_1984103C&REV_00\3&2411E6FE&0&09
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.02.9200.17059 (English), 7/15/2014 17:51:05, 71168 bytes

Name: High Definition Audio Controller
Device ID: PCI\VEN_1022&DEV_780D&SUBSYS_1984103C&REV_01\3&2411E6FE&0&A2
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.02.9200.17059 (English), 7/15/2014 17:51:05, 71168 bytes

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_43A0&SUBSYS_00001022&REV_00\3&2411E6FE&0&A8
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.02.9200.16384 (English), 7/26/2012 00:00:55, 234224 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1402&SUBSYS_00000000&REV_00\3&2411E6FE&0&C2
Driver: n/a

Name: Realtek PCIE CardReader
Device ID: PCI\VEN_10EC&DEV_5229&SUBSYS_1984103C&REV_01\4&3A4E893B&0&00A8
Driver: C:\Windows\system32\DRIVERS\RtsP2Stor.sys, 6.02.9200.29053 (English), 1/23/2013 19:29:56, 288328 bytes
Driver: C:\Windows\SysWOW64\RtsP2StorIcon.dll, 1.00.0008.0000 (English), 1/23/2013 19:29:56, 9889352 bytes

Name: AMD USB 3.0 eXtensible Host Controller - 0100 (Microsoft)
Device ID: PCI\VEN_1022&DEV_7814&SUBSYS_1984103C&REV_09\3&2411E6FE&0&80
Driver: C:\Windows\system32\DRIVERS\UCX01000.SYS, 6.02.9200.16656 (English), 7/1/2013 20:41:47, 213336 bytes
Driver: C:\Windows\system32\DRIVERS\USBXHCI.SYS, 6.02.9200.16654 (English), 7/1/2013 20:41:47, 337752 bytes

Name: Realtek RTL8188EE 802.11bgn Wi-Fi Adapter
Device ID: PCI\VEN_10EC&DEV_8179&SUBSYS_197D103C&REV_01\4&2E3C5434&0&0020
Driver: C:\Windows\system32\DRIVERS\rtwlane.sys, 2010.03.0610.2013 (English), 2/8/2014 01:36:34, 3029208 bytes
Driver: C:\Windows\system32\drivers\vwifibus.sys, 6.02.9200.16384 (English), 7/25/2012 21:27:54, 24064 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1405&SUBSYS_00000000&REV_00\3&2411E6FE&0&C5
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1022&DEV_7807&SUBSYS_1984103C&REV_11\3&2411E6FE&0&98
Driver: C:\Windows\system32\drivers\usbohci.sys, 6.02.9200.16461 (English), 7/2/2013 13:01:05, 27136 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.02.9200.16654 (English), 6/30/2013 20:42:09, 498008 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.02.9200.16654 (English), 6/30/2013 20:42:09, 623448 bytes

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1022&DEV_7807&SUBSYS_1984103C&REV_11\3&2411E6FE&0&90
Driver: C:\Windows\system32\drivers\usbohci.sys, 6.02.9200.16461 (English), 7/2/2013 13:01:05, 27136 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.02.9200.16654 (English), 6/30/2013 20:42:09, 498008 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.02.9200.16654 (English), 6/30/2013 20:42:09, 623448 bytes

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_1414&SUBSYS_12341022&REV_00\3&2411E6FE&0&20
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.02.9200.16384 (English), 7/26/2012 00:00:55, 234224 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1400&SUBSYS_00000000&REV_00\3&2411E6FE&0&C0
Driver: n/a

Name: AMD SATA Controller
Device ID: PCI\VEN_1022&DEV_7804&SUBSYS_1984103C&REV_00\3&2411E6FE&0&88
Driver: C:\Windows\system32\DRIVERS\amd_sata.sys, 1.03.0001.0068 (English), 11/30/2012 04:31:00, 80552 bytes
Driver: C:\Windows\system32\DRIVERS\amd_xata.sys, 1.03.0001.0068 (English), 11/30/2012 04:31:02, 26280 bytes

Name: PCI standard ISA bridge
Device ID: PCI\VEN_1022&DEV_780E&SUBSYS_1984103C&REV_11\3&2411E6FE&0&A3
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.02.9200.16384 (English), 7/26/2012 00:00:55, 17136 bytes

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_43A1&SUBSYS_00001022&REV_00\3&2411E6FE&0&A9
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.02.9200.16384 (English), 7/26/2012 00:00:55, 234224 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1403&SUBSYS_00000000&REV_00\3&2411E6FE&0&C3
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_780F&SUBSYS_00000000&REV_40\3&2411E6FE&0&A4
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.02.9200.16384 (English), 7/26/2012 00:00:55, 234224 bytes

Name: AMD Radeon HD 8550G
Device ID: PCI\VEN_1002&DEV_990D&SUBSYS_1984103C&REV_00\3&2411E6FE&0&08
Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1295 (English), 2/26/2013 03:54:40, 11635200 bytes
Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0024 (English), 2/26/2013 02:25:30, 53248 bytes
Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6304 (English), 2/26/2013 02:28:22, 578560 bytes
Driver: C:\Windows\system32\atiumd64.dll, 9.14.0010.0963 (English), 2/26/2013 04:01:12, 6970352 bytes
Driver: C:\Windows\system32\atiumd6a.dll, 8.14.0010.0390 (English), 2/26/2013 04:01:18, 4996920 bytes
Driver: C:\Windows\system32\atitmm64.dll, 6.14.0011.0024 (English), 2/26/2013 02:53:34, 120320 bytes
Driver: C:\Windows\system32\atiicdxx.dat, 1/23/2013 09:23:34, 677202 bytes
Driver: C:\Windows\system32\amdpcom64.dll, 8.14.0010.0023 (English), 2/26/2013 04:02:22, 78640 bytes
Driver: C:\Windows\system32\atimpc64.dll, 8.14.0010.0023 (English), 2/26/2013 04:02:30, 78640 bytes
Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1127 (English), 2/26/2013 02:29:14, 630272 bytes
Driver: C:\Windows\system32\atiumd6a.cap, 2/26/2013 01:48:00, 3293520 bytes
Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1002 (English), 2/26/2013 02:53:18, 21504 bytes
Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 2/26/2013 03:20:16, 163840 bytes
Driver: C:\Windows\system32\ativvsva.dat, 2/26/2013 01:47:58, 157144 bytes
Driver: C:\Windows\system32\ativvsvl.dat, 2/26/2013 01:47:58, 204952 bytes
Driver: C:\Windows\system32\ativvaxy_cik.dat, 2/7/2013 15:33:48, 231476 bytes
Driver: C:\Windows\system32\ativvaxy_cik_nd.dat, 11/22/2012 13:14:26, 230064 bytes
Driver: C:\Windows\system32\ativce02.dat, 1/31/2013 22:14:12, 75600 bytes
Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1143 (English), 2/26/2013 02:55:00, 240640 bytes
Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1143 (English), 2/26/2013 02:55:50, 562176 bytes
Driver: C:\Windows\system32\atiedu64.dll, 6.14.0010.2514 (English), 2/26/2013 02:53:14, 59392 bytes
Driver: C:\Windows\system32\atidemgy.dll, 4.00.4804.43081 (English), 2/26/2013 02:56:04, 442368 bytes
Driver: C:\Windows\system32\atio6axx.dll, 6.14.0010.12174 (English), 2/26/2013 03:28:18, 23582208 bytes
Driver: C:\Windows\system32\aticalrt64.dll, 6.14.0010.1741 (English), 2/26/2013 03:17:46, 51200 bytes
Driver: C:\Windows\system32\aticalcl64.dll, 6.14.0010.1741 (English), 2/26/2013 03:17:38, 44544 bytes
Driver: C:\Windows\system32\aticaldd64.dll, 6.14.0010.1741 (English), 2/26/2013 03:17:24, 16082944 bytes
Driver: C:\Windows\system32\atipblag.dat, 9/12/2011 20:06:18, 3917 bytes
Driver: C:\Windows\system32\atiu9p64.dll, 8.14.0001.6304 (English), 2/26/2013 04:02:10, 113672 bytes
Driver: C:\Windows\system32\atiuxp64.dll, 8.14.0001.6304 (English), 2/26/2013 04:02:14, 139904 bytes
Driver: C:\Windows\system32\atig6pxx.dll, 8.14.0001.6304 (English), 2/26/2013 02:28:48, 17920 bytes
Driver: C:\Windows\system32\atig6txx.dll, 8.14.0001.6304 (English), 2/26/2013 02:28:40, 44032 bytes
Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 5/11/2009 19:35:30, 118784 bytes
Driver: C:\Windows\system32\atiapfxx.blb, 2/26/2013 03:21:36, 362192 bytes
Driver: C:\Windows\system32\atidxx64.dll, 8.17.0010.0483 (English), 2/26/2013 04:01:54, 8174440 bytes
Driver: C:\Windows\SysWOW64\atiumdag.dll, 9.14.0010.0963 (English), 2/26/2013 04:01:26, 5970752 bytes
Driver: C:\Windows\SysWOW64\atiumdva.dll, 8.14.0010.0390 (English), 2/26/2013 04:01:38, 4447912 bytes
Driver: C:\Windows\SysWOW64\amdpcom32.dll, 8.14.0010.0023 (English), 2/26/2013 04:02:18, 71912 bytes
Driver: C:\Windows\SysWOW64\atimpc32.dll, 8.14.0010.0023 (English), 2/26/2013 04:02:28, 71912 bytes
Driver: C:\Windows\SysWOW64\atiadlxy.dll, 6.14.0010.1127 (English), 2/26/2013 02:29:02, 425984 bytes
Driver: C:\Windows\SysWOW64\atiumdva.cap, 2/26/2013 01:34:02, 3327264 bytes
Driver: C:\Windows\SysWOW64\ativvsva.dat, 2/26/2013 01:47:58, 157144 bytes
Driver: C:\Windows\SysWOW64\ativvsvl.dat, 2/26/2013 01:47:58, 204952 bytes
Driver: C:\Windows\SysWOW64\ati2edxx.dll, 6.14.0010.2514 (English), 2/26/2013 02:53:06, 43520 bytes
Driver: C:\Windows\SysWOW64\atioglxx.dll, 6.14.0010.12174 (English), 2/26/2013 03:11:02, 19761152 bytes
Driver: C:\Windows\SysWOW64\atidxx32.dll, 8.17.0010.0483 (English), 2/26/2013 04:01:46, 7161968 bytes
Driver: C:\Windows\SysWOW64\aticalrt.dll, 6.14.0010.1741 (English), 2/26/2013 03:17:44, 46080 bytes
Driver: C:\Windows\SysWOW64\aticalcl.dll, 6.14.0010.1741 (English), 2/26/2013 03:17:36, 44032 bytes
Driver: C:\Windows\SysWOW64\aticaldd.dll, 6.14.0010.1741 (English), 2/26/2013 03:12:54, 13703168 bytes
Driver: C:\Windows\SysWOW64\atipblag.dat, 9/12/2011 20:06:18, 3917 bytes
Driver: C:\Windows\SysWOW64\atiu9pag.dll, 8.14.0001.6304 (English), 2/26/2013 04:02:08, 92512 bytes
Driver: C:\Windows\SysWOW64\atiuxpag.dll, 8.14.0001.6304 (English), 2/26/2013 04:02:12, 118792 bytes
Driver: C:\Windows\SysWOW64\atigktxx.dll, 8.14.0001.6304 (English), 2/26/2013 02:28:32, 34816 bytes
Driver: C:\Windows\SysWOW64\atiglpxx.dll, 8.14.0001.6304 (English), 2/26/2013 02:28:44, 14848 bytes
Driver: C:\Windows\SysWOW64\atiapfxx.blb, 2/26/2013 03:21:36, 362192 bytes
Driver: C:\Windows\atiogl.xml, 11/9/2012 02:31:48, 42535 bytes
Driver: C:\Windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 6/22/2009 13:34:36, 51200 bytes
Driver: C:\Windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 8/27/2010 16:33:08, 332800 bytes
Driver: C:\Windows\system32\amdave64.dll, 4.04.0004.0000 (English), 2/26/2013 01:21:14, 79360 bytes
Driver: C:\Windows\SysWOW64\amdave32.dll, 4.04.0004.0000 (English), 2/26/2013 01:21:08, 78336 bytes
Driver: C:\Windows\system32\atisamu64.dll, 7.01.0000.0001 (English), 2/26/2013 01:20:56, 74240 bytes
Driver: C:\Windows\SysWOW64\atisamu32.dll, 7.01.0000.0001 (English), 2/26/2013 01:20:48, 71168 bytes
Driver: C:\Windows\system32\atiglpxx.dll, 8.14.0001.6304 (English), 2/26/2013 02:28:44, 14848 bytes
Driver: C:\Windows\system32\aticfx64.dll, 8.17.0010.1191 (English), 2/26/2013 04:02:04, 1150328 bytes
Driver: C:\Windows\SysWOW64\aticfx32.dll, 8.17.0010.1191 (English), 2/26/2013 04:02:02, 968560 bytes
Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDh264Enc32.dll, 1.00.0000.0001 (English), 2/26/2013 02:36:40, 222208 bytes
Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDh264Enc64.dll, 1.00.0000.0001 (English), 2/26/2013 02:37:16, 256512 bytes
Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDhwDecoder_32.dll, 1.00.0000.0001 (English), 2/26/2013 03:25:48, 194048 bytes
Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDhwDecoder_64.dll, 1.00.0000.0001 (English), 2/26/2013 03:26:18, 231424 bytes
Driver: C:\Windows\system32\coinst_12.101.1.dll, 1.00.0005.0008 (English), 2/26/2013 03:38:00, 76800 bytes

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_1984103C&REV_11\3&2411E6FE&0&9A
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.02.9200.16654 (English), 6/30/2013 20:42:09, 79192 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.02.9200.16654 (English), 6/30/2013 20:42:09, 498008 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.02.9200.16654 (English), 6/30/2013 20:42:09, 623448 bytes

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_1984103C&REV_11\3&2411E6FE&0&92
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.02.9200.16654 (English), 6/30/2013 20:42:09, 79192 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.02.9200.16654 (English), 6/30/2013 20:42:09, 498008 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.02.9200.16654 (English), 6/30/2013 20:42:09, 623448 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1410&SUBSYS_1984103C&REV_00\3&2411E6FE&0&00
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1401&SUBSYS_00000000&REV_00\3&2411E6FE&0&C1
Driver: n/a

Name: AMD SMBus
Device ID: PCI\VEN_1022&DEV_780B&SUBSYS_1984103C&REV_16\3&2411E6FE&0&A0
Driver: n/a

Name: Realtek PCIe FE Family Controller
Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_1984103C&REV_07\4&24DF40C8&0&00A9
Driver: C:\Windows\system32\DRIVERS\Rt630x64.sys, 8.10.1226.2012 (English), 12/27/2012 20:01:36, 760032 bytes
Driver: C:\Windows\system32\RtNicProp64.dll, 1.02.0000.0004 (English), 12/27/2012 20:01:36, 74344 bytes

---------------
EVR Power Information
---------------
Current Setting: {651288E5-A7ED-4076-A96B-6CC62D848FE1} (Balanced)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

---------------
Diagnostics
---------------

Windows Error Reporting:
+++ WER0 +++:
Fault bucket 73046018750, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: TS3W.exe
P2: 0.2.0.209
P3: 52d872da
P4: TS3W.exe
P5: 0.2.0.209
P6: 52d872da
P7: c0000005
P8: 001c75e7
P9:
P10:

+++ WER1 +++:
Fault bucket 90500579371, type 5
Event Name: PDUWICA
Response: Not available
Cab Id: 0

Problem signature:
P1: 101
P2: 1.5
P3: 6.2.0.0
P4: 1033
P5: 87
P6:
P7:
P8:
P9:
P10:

+++ WER2 +++:
Fault bucket 73046309760, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: TS3W.exe
P2: 0.2.0.209
P3: 52d872da
P4: TS3W.exe
P5: 0.2.0.209
P6: 52d872da
P7: c0000005
P8: 00001411
P9:
P10:

+++ WER3 +++:
Fault bucket 85949332426, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: msfeedssync.exe
P2: 10.0.9200.16384
P3: 50109c69
P4: ntdll.dll
P5: 6.2.9200.16912
P6: 536464ba
P7: c0000005
P8: 0000000000005491
P9:
P10:

+++ WER4 +++:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: msfeedssync.exe
P2: 10.0.9200.16384
P3: 50109c69
P4: ntdll.dll
P5: 6.2.9200.16912
P6: 536464ba
P7: c0000005
P8: 0000000000005491
P9:
P10:

+++ WER5 +++:
Fault bucket 85949332426, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: msfeedssync.exe
P2: 10.0.9200.16384
P3: 50109c69
P4: ntdll.dll
P5: 6.2.9200.16912
P6: 536464ba
P7: c0000005
P8: 0000000000005491
P9:
P10:

+++ WER6 +++:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: msfeedssync.exe
P2: 10.0.9200.16384
P3: 50109c69
P4: ntdll.dll
P5: 6.2.9200.16912
P6: 536464ba
P7: c0000005
P8: 0000000000005491
P9:
P10:

+++ WER7 +++:
Fault bucket 1988421349, type 5
Event Name: WPNConnectionFailure
Response: Not available
Cab Id: 0

Problem signature:
P1: Data Reconnect
P2: 8804038f
P3: WNS
P4: IPv4
P5: None
P6: WiFi
P7: 2
P8: 244
P9:
P10:

+++ WER8 +++:
Fault bucket , type 0
Event Name: WPNConnectionFailure
Response: Not available
Cab Id: 0

Problem signature:
P1: Data Reconnect
P2: 80072af9
P3: WNP
P4: Unknown
P5: Unknown
P6: Unknown
P7: 2
P8: 244
P9:
P10:

+++ WER9 +++:
Fault bucket , type 0
Event Name: WPNConnectionFailure
Response: Not available
Cab Id: 0

Problem signature:
P1: Data Connect
P2: 80072af9
P3: WNP
P4: Unknown
P5: Unknown
P6: Unknown
P7: 2
P8: 244
P9:
P10:

 

(Post was too long, so had to make an executive decision and delete some parts of the diag.  If there is any important parts missing, just say, and I will repost.  Thanks)

don't worry about the length of the post

1  ) the processor is below the recommended specs yours is 2.1 recommended is 2.40 and at the least 4GB RAM

2 ) notebooks are not made for gaming, especially for heavy games like pets, and or island paradise

3 ) a driver is from 2013 you might need to run a windows up date too or thats the last time intel released an update for your chip

4 ) CC if third party content can cause can cause issues with the game too

5 ) the more packs you have and the more download  content items be it third part y CC or sims 3 store store items the harder the computer has to work

you can try lower your settings in the game options if you wish to see if it it'll make  a difference

and you should also check to see if adobe flashplayer and java are up to date too and your running the latest version of IE

@roberta591   @Andromache2013   any input/tips/advise here please and thank you both in advance