Download the latest version of the origin client from here https://www.origin.com/en-ca/download
sign in and check if the sims 3 is in your my games library, if it is right click and view game details and your dlc should be at the bottom ready to download. If it is not, post back here in this thread. It was like that for me with my old expansion packs for this game.
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PM me with game related issues only. Account issues? http://help.ea.com/
