Solved
Help! I sent a gift from the premium store content
I bought the stones throw greenhouse for a friend and did not receive it. and I was charged for it.
If the gift didn't go through, you'd want to contact the live support team so they can review your account details and check your refund eligibility for this purchase- this isn't something we can look into over the forums for you as we don't have access to your account information.
You can reach out to live support for more help on this by submitting a request here: https://help.ea.com/en/customer-care/
