Re: Hidden Springs won't take redeeming code

FAQ store worlds inculdeing common issues http://answers.ea.com/t5/The-Sims-3-Store/Guide-Sims-3-Store-Worlds/td-p/1589911

if in the event you need to contact CS

http://eahelp.ea.com/en/contact-us/new/

1. click on the blue link

2.choose your product in the search menu after that click on next

3 select your platform pc, android , wii...etc click next

4 choose topic in the search menu for example account security then in the menu that apperars under that type in something about the issue for example account click next

5 clcik the orange live chat to chat with an advisor