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Re: [INFORMATION] Registering on Sims 3 Page is not working

Seems quite a few people are having this issue atm.

I'll check with the CM if they know anything.

Meanwhile, try a different browser.

5 Replies

  • crinrict's avatar
    crinrict
    Hero+
    13 years ago
    Try a customer support game advisor to see if they know anything

    Game advisors can be found through live chat.

    1. https://help.ea.com/en/contact-us/ 
    2. Set your language to US at the bottom
    3. Click on Contact a game advisor 
    4. Describe your issue with a few words
    5. Click on Find a Solution
    6. Select Product: ex: The Sims 3 or Origin
    7. Select Issue Type: ex: Billing/Purchasing or Account Management
    8. Select Platform: PC
    9. Click Find solution
    10. Scroll down and click I still need help
    11. Click Chat Now to chat with a Game Advisor

    With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

  • The Game Advisor said "multiple people are having the problem" and to "try later."  

  • crinrict's avatar
    crinrict
    Hero+
    13 years ago

    Thanks.


    Merging all thread on the issue together so that the gurus have one address to go to.

  • Anonymous's avatar
    Anonymous
    12 years ago

    I just bought the game which came with free 1000 simpoints but I cant use them! );

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