Re: [ISSUE] Unable to download Freestyle DJ Booth

No. I purchased it brand new. It got 2 code the first one is for the game and the second on is for the ultimate venue. When I used the first code, it appears on my Origin account and I was able to download the game from Origin. On the second code, I didn't have issues. The ultimate venue appeared on my purchase history and I was able to download it. It's only with the Freestyle DJ Booth that I am having issue downloading.

What are you doing to try and download the DJ booth? Please explain :-)

I follow this path from store.thesims3.com

Home > Sets > Holidays & Gifts > Registration Rewards > Freestyle DJ Booth

And then I click on download, but it ask me to register Showtime. But then it won't accept my game code anymore.

Okay im not entirely sure how to fix this so you may have to contact a support team or speak to one of the heros, so sorry i will tell you if i can find i soloution :cathappy::catsad:

I suppose. But the link doesn't seem to be working.

https://help.ea.com/en/contact-us/

I am stuck with the first step and it just says "loading your game"

Okay so im guessing you clicked on the showtime one? and do you have a Mac or PC?

Try clearing your browser cache or use a different browser.

Yes. I am using a PC. And since I am at work right now I can only use IE. I will try again later with another browser and see if it'll work.

Thank you for the response. I will try that later as soon as I get home.