Forum Discussion

Re: Launcher Won't Install cc or Run The Game.

@Arkidie  The dxdiag has all the necessary info, so you're good on that front.  I do need to say that this computer is underpowered for playing TS3.  Your processor is not really strong enough to run the entire game—it can turbo up past the 2.0 GHz minimum and 2.4 GHz recommended speeds, but it's not a good idea to run it so hard all the time.  You also have an integrated graphics card, and not a particularly strong one at that.  I'm not sure which packs you have installed, but the most demanding expansions (Pets, Seasons, then IP and ITF) do really require a dedicated card of sufficient strength.  Your card just isn't built to handle the demands of these EPs.

Having said that, it's not clear that your hardware is causing your immediate issues.  Your dxdiag lists cc magic as a frequent cause of crashing or other problems (the last entries in the dxdiag).  I'm not familiar with how it works, but you might try disabling it temporarily.  If you want to keep playing, the goal is to figure out a way to launch a vanilla game, then see what you can add back.

I'm also wondering if there was some issue with a Windows update, but I'm not the one to be able to figure this out.  If removing cc magic doesn't help, you're going to want to tag roberta591 and ask for his advice.

P.S.  Thanks for noticing my cat.  I like him too.  He, on the other hand, seems unconvinced.

1 Reply

  • Arkidie's avatar
    Arkidie
    7 years ago

    Thank you, you helped fix it by telling me about that ccmagic thing I found everything that related to it and deleted it and permanently deleted it from my recycling bin just in case, and it didn't completely fix it, my game would install cc, but running as administrator is what fixed everything else. Thank you for having this go so fast, and for your help.

Featured Places