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Re: Missing registration code & Failing to launch client

Do you have Origin at all ?

I think you might need to contact GFWL to get a code to redeem on Origin.

4 Replies

  • Have Origin because it was installed with Sims 3. I'm not trying to redeem it on Origin, launching the game then pressing the start button it asks for the registration code.

  • roberta591's avatar
    roberta591
    Hero (Retired)
    10 years ago

    @oDovahkiin You need to activate the game through Origin since 2012. Should you choose to link the game to another distributor the game still has to activate through Origin. The game still may launch through a 3rd party client but the game still has to activate through Origin regardless of how it is done. It looks like the game was never activated (that's why it's asking for the code) and if you bought the game through a third party vendor you need to contact Mircosoft (which I think is xbox live) to provide the information.

  • I spoke with a Xbox LIVE agent and he suggested contacting EA support to get the registration code. So I'm pretty much out of luck here.

  • roberta591's avatar
    roberta591
    Hero (Retired)
    10 years ago

    @oDovahkiin If you purchased it thru Microsoft they are the ones that would issue the code. Just like if you bought the game thru Amazon. You get a code to redeem the game in  origin. You could try EA customer service but if you never registered the game I have no idea how they can track the sale but time is all you have to loose. Maybe they know how the Microsoft Corp. handles those sales. If Microsoft just passes the sale to EA why have it in Games for Windows (unless it is the xbox version) - I'm not sure. I personally wouldn't buy a game like Sims 3 (expansion and stuff packs) as even Steam has had problems. This game is complicated enough without introducing more issues. Good luck

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