Re: My sims 3 game has completely FROZE! How do I un - freeze it?

@ayseavan03 @happyhorsesimmer @Alica_Fabulous @chiwasims There are many reasons (possibilities) why an application (TS3 is an application) will crash. Many times it is unsupported hardware or outdated drivers. If your laptop is overheating and program are crashing this may be a sign of trouble. Many people use a laptop with the cooling vents blocked. Another problem is if you have pets (real pets) the animal dander tends to build up in the laptop cooling system and may cause the laptop to overheat - this problem normally won't get better. Some laptop start shutting hardware down to conserve power and this may cause the game to crash. Reasons vary from one system to another. Posting your computer's dxdiag would help. If you play TS3 on a laptop it is recommended you use the computer with the power supply plugged in and the laptop on a hard flat surface to prevent the vents from being blocked. Without more information I can only guess.

hth