Re: Pre-ordered but Origin still says it has not been released

What did the Game Advisor say when you contacted them?

Restart my computer - didnt help me

and I don't have anything in my purchase history! What is this mess?

Please check here if your game is released today:

https://help.ea.com/article/region-definitions-for-release-times

Remember: Europe 2 release is tomorrow.

Im from israel, does it means that i cant play the sims 3 island paradise that I purchased?