Re: Redeem a Code not working!

Just bought Sims 3 Monte Vista and Hidden Springs, redeem the code on sims 3 website won't work, it keeps loading endlessly after adding code, how to resolve this? 

try clear the internet cache and or switching browsers if using safari,opera or chrome try IE or Firefox

or contact support if that fails

http://help.ea.com/en/contact-us/new/

Hey all, just to let you know. We found the cause of the problem you reported in this thread and have released an update to the website to address it.

You should now be able to redeem codes properly without experiencing the endless loading.

Thank you for your reports and if you experience any other issues redeeming your codes on TheSims3.com let us know.

It seems that this is still an issue. I had purchased the same game 2 hours ago and its telling me that the code I've entered has already been used? 

I am having this issue with a code for Barnacle Bay. I type it in in the Redeem Code, and it just sits there, wheel spinning.

I have tried clearing my cache. I have tried both Firefox and Internet Explorer. I have tried refreshing multiple times and typing in the code multiple times. I have even checked my purchase history to see if it went through even without a confirmation.

Nothing.

I contacted Support, and they seemed more concerned with figuring out whether my code was legit than with the problem being with the Store web site.

I paid for this world, and I want to be able to download and install it... but it just won't redeem.

I have exactly same problem, i bought too monte vista etc. Endless loading, i have tried to load those games several times, what to do ??? 

This is still a problem. I just got Sims 3 Roaring Heights and the redeem code has the loading wheel that never ends.