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Re: Redeemed Sims 3 codes but wont download as says only available on windows?

I play the Sims 3 on my Mac and I never got around to registering all of my packs.  Recently I started playing again but missed having the packs I used to have so I bought Pets, Supernatural, Movie Stuff, Showtime and Diesel Stuff.  After registering them I went to the EA app to install them.  But when I got there is said they were Windows Only.  In the past there was no such thing as a Windows only expansion pack and when I look at the packs on the site they say that they're compatible with my Mac.  I play the Sims 3 and my current packs with no issue.  Can someone tell me what's going on?  Do I have to buy them again and make sure they are Mac version?  How do you tell if they are or aren't?  So confused.

2 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 months ago

    @mevergreen  I've merged your post with the master thread for this issue, which is that the 64-bit "entitlements," as they're called, don't get applied to the account.  Please see the accepted solution on page one for more information, and feel free to link this thread when you contact EA customer support.

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