Re: Redeemed Sims 3 codes but wont download as says only available on windows?
@89pickles I've merged your posts with the master thread for the "available in Windows" error. Even though your presentation is different, in that you were previously able to play, the fix is the same: contact EA customer support, with your email receipts, and ask what happened to your content. The key word is "entitlements," as in, you're looking for the entitlements for the 64-bit Mac versions of your base game and packs.
I would strongly recommend using live chat rather than email. If you don't see the option, try this link:
Make sure you're signed into an EA site (this one is fine) before clicking the link and that the location in the lower-right corner of the browser window is set to U.S. or U.K.
@GraceGoldsmith I've merged your post as well. Please see the above, and the accepted solution on page one.
