Forum Discussion

Anonymous's avatar
Anonymous
13 years ago

Re: Serial Code for Online Sims 3 Purchase

Is it a digital download? The serial code should be in your email address that you provided for them.
It will be in the "thank you for purchasing" email or "order confirmation".

10 Replies

  • Anonymous's avatar
    Anonymous
    13 years ago

    Yes.  It was a digital download.  I either never got or deleted that email.  What other options do I have for getting that number?

  • Anonymous's avatar
    Anonymous
    13 years ago

    Contacting Origin with all of your details and hopefully they can find out what your code is.
    That's really the only option. Unless you've still got your deleted mail.

  • crinrict's avatar
    crinrict
    Hero+
    13 years ago

    You can actually go to the Origin client and then click on the game and choose i. It should give you the product code right there.

  • Anonymous's avatar
    Anonymous
    12 years ago

    Thanks crinrict. I had to reinstall my digital downloaded expansion pack for the Sims 3 and I went back in my email, trying to look for the serial numbers for them, but I did not find it there.

    - Open up Origin client

    - Right click on the game

    - Click 'Show Game Details'

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    And there's no product code showing ? What about if you click on the game and choose i ?

  • Anonymous's avatar
    Anonymous
    10 years ago

    i purchased this game online today, i have an order confirmation email with no code in it. i do not know how to access this code any other way as it is not in my email 

  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    Did you buy it through Origin ?

    If so, download the Origin client here: http://origin.com/download

    Log in with the account you bought it with and the game will be in my games to download.

  • When I try to use the cd key provided from origin I get a weird message stating Unable to identify map or Undefined something... as if its wrong. 

  • roberta591's avatar
    roberta591
    Hero (Retired)
    8 years ago

    @myzzbrit1  If you bought the game through Origin - login to Origin and the game icon should be in my game library. Right click the icon and click download.

  • roberta591's avatar
    roberta591
    Hero (Retired)
    8 years ago

    If you bought the game through Origin click on the purchase history. If the purchase is complete there should be a record there with the activation code. OR login to Origin - right click the game icon - click game properties and read the code.

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