Forum Discussion
5 years ago
@puzzlezaddict have there really been any improvements to the crashes?
Have people really found that starting with a new game save works?
I have tried everything you have said and all have failed.
Can EA please advise!
Have people really found that starting with a new game save works?
I have tried everything you have said and all have failed.
Can EA please advise!
puzzlezaddict
5 years agoHero+
@hellerhippo There are many reasons the game crashes, some (but not nearly all) of which are user error. So the place to start is with some info and basic troubleshooting.
Please list the full specs of your Mac: everything under About This Mac except for the serial number. Please also list the packs you've installed.
As a troubleshooting step, please move your entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. Don't add anything to it yet; just start a new save and let me know how the game runs. It's best to play in Sunset Valley, the most stable EA world, to set a baseline for performance.