Forum Discussion
@tianasarah2003 I'm not sure that updating your OS would make a difference. It might, but it sounds from your description like this is probably an in-game issue, not necssarily anything on your system. What time of night does the game freeze? Are your sims doing anything specific, or do you know of anything else that is supposed to be happening at that time, for example another sim giving birth?
Please also let me know what world you're playing in and whether you use mods or custom content. It's fine if you do, but the extra content should be taken into account.
I split your post into its own thread, since your issue sounds different than the one in the original thread. There are lots of reasons the game can crash.
- 5 years ago
Hi! So I just test played the game and it froze around 3-ish AM (the longest time its been able to go), but its not a specific time because yesterday it froze around 12AM. My sims are just sleeping, showering, eating and watching TV during that time. However I don't know of anything that is suppose to happen at any of those times in other households. Im playing in Sunset Valley (I only have generations installed right now) and I don't have any mods or custom content. Also, thank you for splitting my post!
The only reason I suggested updating my Mac is because of this post - https://www.reddit.com/r/Sims3/comments/jt0vi0/macos_big_sur_and_64_bit_update/
But yeah, I'm not too sure if it will fix the issue or not :/ I'm hoping the sims team will update the 64 bit incase that's the issue but I haven't heard of any news. I'm really not too sure why it keeps doing it, I've also tried deleting my cashe files and uninstalling the sims 3 but nothing has worked so far. If you have any suggesting that would be amazing! 🙂 Thank you for helping with this!
- puzzlezaddict5 years agoHero+
@tianasarah2003 There have been a couple of cases where updating from Catalina to Big Sur has helped with crashing issues, but the underlying problem may have been corrupt system files. (The new OS means a fresh install, so no more corrupt files.) I don't think that Sims 3 necessarily runs any better in Big Sur than it does in Mojave.
When the game crashes and you reload, can you get past that same in-game time in your next play session? That would suggest that the issue is probably not anything happening at that time in-game, although it's always possible.
Please also attach your deviceconfig.log to a post; it's in Documents > Electronic Arts > The Sims 3. (You'll need to manually open the folders; the file won't show up in a search.) You can delete your user and computer names, about 25 lines down, but there's nothing else in that file that can identify you.
- 5 years ago
I'll upload the deviceconfig.log now and I'll test to see if I can play longer on that same save and tell you that on another message. 🙂