Re: sims 3 64 bit & metal keeps crashing?
@puzzlezaddict Hi! Im having kind of the same problem and you seem like an expert lol! So for me, my sims 3 screen completely freezes (not tiny freezes, one big freeze) at night time, and I have to f...
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Hi! So I just test played the game and it froze around 3-ish AM (the longest time its been able to go), but its not a specific time because yesterday it froze around 12AM. My sims are just sleeping, showering, eating and watching TV during that time. However I don't know of anything that is suppose to happen at any of those times in other households. Im playing in Sunset Valley (I only have generations installed right now) and I don't have any mods or custom content. Also, thank you for splitting my post!
The only reason I suggested updating my Mac is because of this post - https://www.reddit.com/r/Sims3/comments/jt0vi0/macos_big_sur_and_64_bit_update/
But yeah, I'm not too sure if it will fix the issue or not :/ I'm hoping the sims team will update the 64 bit incase that's the issue but I haven't heard of any news. I'm really not too sure why it keeps doing it, I've also tried deleting my cashe files and uninstalling the sims 3 but nothing has worked so far. If you have any suggesting that would be amazing! 🙂 Thank you for helping with this!
@tianasarah2003 There have been a couple of cases where updating from Catalina to Big Sur has helped with crashing issues, but the underlying problem may have been corrupt system files. (The new OS means a fresh install, so no more corrupt files.) I don't think that Sims 3 necessarily runs any better in Big Sur than it does in Mojave.
When the game crashes and you reload, can you get past that same in-game time in your next play session? That would suggest that the issue is probably not anything happening at that time in-game, although it's always possible.
Please also attach your deviceconfig.log to a post; it's in Documents > Electronic Arts > The Sims 3. (You'll need to manually open the folders; the file won't show up in a search.) You can delete your user and computer names, about 25 lines down, but there's nothing else in that file that can identify you.
I'll upload the deviceconfig.log now and I'll test to see if I can play longer on that same save and tell you that on another message. 🙂
So I played it again on the same save file, and this time it didn't even get to night time before freezing, it got up to 5:35PM. Also, I found that my screen does freeze (lag) a bit before freezing fully forcing me to force quit. Hope this helps a little.
@tianasarah2003 Before you do anything else, please delete everything in CurrentGame, inside Documents > Electronic Arts > The Sims 3. That folder should always be empty unless you're actually playing, but sometimes the files inside don't get deleted when the game crashes. Please also delete the five cache files in the same Sims 3 folder; these should be deleted regularly anyway, and every time you quit while you're troubleshooting. For reference:
- CASPartCache.package
- compositorCache.package
- scriptCache.package
- simCompositorCache.package
- socialCache.package
Try playing while your computer is offline. You can sign into Origin and put it in offline mode, then disable wifi and/or unplug the ethernet cable.
If that doesn't help, try turning lighting down to the minimum setting; it's helped a few other people with your graphics chip. It may also help to play in windowed mode.
If these steps don't make a difference, please start a new save and see how it runs. I'm not saying you need to abandon your current save, just that it's a useful test of whether the issue is the save itself or something else on your computer. You can just start the game clock and let the sims go about their business, then see whether the game crashes again.
Whenever your game does crash, please touch the bottom of the Mac and the section between the keyboard and screen to see how hot it is. Excess heat can cause crashes even without any other issues.
Thank you for your suggestions! I have to go to work now but after that I'll try them all out and get back to you on if anything worked! 🙂
