Re: Sims 3 expansion pack not downloading from EA app

@puzzlezaddict I tried your steps, but now none of the expansions want to install and neither does the main game.  While I used to have only problems with the Into the Future expansion, I will try again tomorrow, but right now it seems my problem has gotten worse, even when I didn't try to run the game with all the expansions except Into the Future, so yes this I do regret, but that expansion is one of my favorites so I don't really want to play without it.

Edit:  OK, maybe this is a part of my current issue too, I recently got Microsoft gamepass and I think from that day on the EA App wants to download the sims 3 complete with some expansion packs, because no matter what I try, I can't manage to just install the main game without any of the dlc's.  I didn't have this issue before, but I only have gamepass since a few days now, so I'm going to close that subscription now.

Edit2:  I managed to cancel my gamepass subscription but I still had to unlink the microsoft account from the ea app, but now I would be able to install the main sims3 game, but unfortunately this also is stuck to preparing, so yes, after following these instructions I now have gone from being able to install the game with all the dlc's except into the future, to not being able to install anything now, so for me this solution isn't working at all.

Hi @RadioMan71 

Where did you originally purchase The Sims 3 base game from? Was this bought from Origin? 

Hello @EA_Solaire,

I purchased the sims 3 from the EA Store, on june 3th 2009 (launch day) at 9:02 pm CET, so it was before origin existed.  I know that I bought Sims1 and the expansions in the shop, and sims 2 mostly in the shop with buying the main game in the EA store for the second time and some expansions that I didn't own or got released after I switched to the EA store.  I don't think that the sims1 was never released in the online store, so I only owned that on disc, when the sims2 ultimate edition (I think I got that for free, but I may have bought that again also)  I got that just to own all the expansions and base game online, so I didn't have to be worried about loosing the discs.  But yeah, I became a member from the very start of your first online shop.  Hope this helps, but I got the original mails that I got after purchasing the products, so if you want to know more, I can find all types of information.

Thank you @puzzlezaddict for linking to the other posts. I was finally able to install Into the Future!

Like puzzlezaddict said the update may not fix all of the issues. I can't say whether or not the fix will allow you to download the base game without issue since previously I bought a month of EA Play to successfully download the base game. I also had to follow the instructions on forcing the EA App to update. Then when I went to download Into the Future it was taking forever to allocate disk space. I had to manually direct where the download should go and then the endless disk space loop stopped and allowed me to actually move forward with the download. 

Hopefully EA continues to fix its app. 

Yes! It worked for me too. I had to force the EA App to update, like EA_Leeuw said. Then i had the allocate diskspace error also, so i changed that and then Island Paradise began to download. What i found interesting was that when i encountered problems with downloading Island Paradise before, It said it was the only pack that was not installed. Now The download page said that Seasons and Supernatural were not installed to. So i downloaded them also again. Seasons went smooth but Supernatural got stuck on preparing again. So i canceled the download and checked in game. Supernatural was installed. So that was a bit weird. Thank you @EA_Leeuw for providing a partial fix and @puzzlezaddict for all the help.

Omgahhhh! I was able to install all of the Sims 3 stuff packs and expansions today. Thank you. Finally! \o/

what did u do to get it to work?

Can you tell me how you got them to installed I appreciate it?