unable to login to my sims three account. I Have recently brought roaring heights and sims points in the last month and am unable to access my new expanison pack or to use my sims point to purchase Items from the sims store. please help me
lilmissmermaid10 To be clear, are you saying you can't login to your account on store.thesims3.com , or somewhere else? If it's the website, have you tried a different browser?
can't login when playing the game so any achievements i get will not count and i unable to access the new store content the i brought. it keeps saying it doesn't recognize my password and i have no special characters and recently update password, so it did not expire. this issue has been ongoing for two weeks.
Having this same exact issue as of last night, the "welcome" tab in the launcher is blank, and I can't log in and therefore download my new content that I purchased on the sims 3 store.
Edit: I followed the instructions on this post and the issue is resolved for me! https://forums.ea.com/discussions/the-sims-3-technical-issues-en/re-sims3-launcher-welcome-page-is-blue-and-cant-log-in/8262675
lilmissmermaid10 Please clear Edge's Internet Explorer-mode data, as described here:
Please also delete the file labeled [your email].bin inside Documents > Electronic Arts > The Sims 3 > Downloads. Do both of these together, before trying to sign in again.
I have tried both your suggestions and unfortunately my issue was not resolved it still saying my email or password us not valid and am not able to login.
lilmissmermaid10 Try clearing Windows temp files:
thank you was finally able to log in
