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Anonymous
12 years ago

Re: Sims 3 game data won't install on my ps3!!!!

Ive had this same problems so I decided to get live assistance at the playstation knowledge center and this is what they told me

" Based on what you've described, it seems apparent that your console is not able to maintain a steady connection to the servers necessary to properly download this game file in order to install it correctly.


In this situation, we will need to thoroughly troubleshoot your network connection to make sure that your system has the right permissions to communicate with the SCEA and Third-Party Servers necessary to access account features, download content and updates, use streaming apps and stay signed in with a steady connection.


 Due to network connection issues being highly complex at times, we have found that investigating the issue would be most effectively resolved over the phone. If you would be so kind, please contact us by phone between the hours of 6:00AM to 10:00PM Pacific Time, 7 days a week at 1-800-345-7669 and one of our knowledgeable specialists will be happy to resolve these network issues at your convenience."

 

After this, I called the number he gave me and the ps3 expert and I checked that everything was running fine and He came to the conclusion that it's not the ps3 causing the problems. It may be the EA Server. So our best shot it calling directly to EA Games and Asking for a new DLC. 

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