Re: Sims 3 Supernatural expansion has disappeared
@glowwormgi146 You'll need to contact EA customer support for help. Specifically, you'll need to ask the support rep what happened to the copy of Supernatural on your account. Take a photo showing the disc, its case, and the code (clearly readable); you can upload the photo when you submit the help request. I would strongly recommend using live chat rather than email. If you don't see the option, try this link:
Make sure you're signed into an EA site (this one is fine) before clicking the link and that the location in the lower-right corner of the browser window is set to U.S. or U.K.