Same thing just happen to me . i got a hold of a tech but he was no help what so ever. He told me to take the game back to walmart. I called walmart and they said this happens a lot that EA package used or none valid product codes . it seems like a big money scam from EA. They should make sure the codes are valid before they package the product. I have seen a lot of sites talking about product codes not working. EA should at least contact the people who are haven these issues and give them a working code . not make them run back to the store to replace the game or get a refund . its not the stores fault. I still need a product code for my sims 3 starter pack and yet EA wont give me one . im so pissed off. Looks like ill be running back to walmart to get my money back . no way am i taken another chance of haven this bull * happening to me again and to think i was going to punches more games in the future.
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@D184788 If you buy a TV by manufacturer XYZ from a big box store what is the first thing you would do when it doesn't work out of the box. You would return that TV to place of purchase. Same principle. That big box store is NOT a representative of EA and EA does not get any profit from that sale from the big box store. If you read my post above the code was probably good when the item was packaged. I continue to see The Sims 3 (and other games like it) sold in used book stores. The DRM on the disc is out of date and the code more then likely won't work. This game is just like the windows operating system that most of us like so much. You have to activate the installation for it to continue to work. Most software is sold with an EULA (end user license agreement). You do not own the software - what you are paying for is a license to use the software under the TOS (terms of service). Example I have business internet service from the local cable company. One time the internet went out and I called the support number. This was Monday and I was told someone would be out Thursday. I politely read the person the commercial terms of service that I'm paying for and 3 hours later I had a technician standing in my house with a new cable box. The TOS gave me 12 hour response and I think their service date was more then the 12 hours I was paying for. I now have an understanding with the cable company but luckily I have few problems with the cable internet. I'm old school. I liked the art work you used to get on a lp record. I like the idea of buying a game on disc but computers are now being sold without an optical drive. How do you get artwork on a thumb drive? BTW Amazon IS an authorized EA reseller. The few issues I've had with Amazon were resolved with one phone call - Bezos got the system down pat. Now the three richest women in the United States seem to want to sell but have trouble with follow through. Big box stores seem to want to sell a lot of what they don't know a lot about what they sell.
