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Anonymous's avatar
Anonymous
9 years ago

Re: the launcher won't luanch

@bandit34 Could you please try doing a Clean Boot and then check if the issue still occurs? Also if you are running the game from Origin try running a repair on the game (right click the Sims 3 base game tile and select 'Repair Game). If the repair option does not show make sure that the game is up to date first (right click the base game tile and select 'Check for Updates').

Let us know how you get on!

18 Replies

  • Having the same issue "Error during startup check log file" just bought the game. I have literally done everything possible to try and fix it. Game still doesn't want to start. Have gone through all the FAQ on this site and others no luck ;-(

  • Ive done all of that, including the clean boot. I don't have CAW or CAP installed - I've also done the tedious task of making sure no additional registry keys are present, ran CCleaner I'm always running as admin, I tried running it from several of the files in the bin folder as admin, I have it installed on my A drive ( Not C program files).  I'm at a loss :-/

  • I tried finding the so-called log file the launcher is referring to but my Documents\Electronic Arts\The Sims 3 folder is empty save for a launchermanifest.pid file

     
     
     
  • crinrict's avatar
    crinrict
    Hero+
    9 years ago

    There's no actual log file anywhere for this error (not sure why it tells you in the message).

    When you checked your keys in the registry, did you just check for base game keys or also expansions and launcher ? Did you clean it out manually or with ccleaner ?

    Did you try ccleaner yet ? Does any of the expansion packs still show in add/remove programs in windows or on the tab with the cogwheel in ccleaner ?

  • I only have the base game installed and uninstalled any and all addons and dlcs. None appearing in add/remove ive done the registry fix via CCleaner and also removed any and all dlc registry keys manually via regedit. :-(
  • crinrict's avatar
    crinrict
    Hero+
    9 years ago

    They also don't appear on that wrench icon on CCleaner ? Where it says uninstall ?

  • Double checked it now. Only Sims 3 shows under installed programs in CCleaner
  • crinrict's avatar
    crinrict
    Hero+
    9 years ago

    Did you ever repair the game through Origin before the 1.69 update ?

    Which version do you currently have ?

  • I literally bought the game day before yesterday on origin, had an old one that was installed via disk but have since lost the disk. Origin says its updated to the most current version and I've repaired the game about 4 times nothing. I haven't even been able to play once ;-(

  • crinrict's avatar
    crinrict
    Hero+
    9 years ago

    What version does the launcher show in the corner ? 

    Did you ever own any expansions ? Did you try to reinstall those too ?

  • I lost all the old disks I had sadly.

    The Launcher doesn't allow me to do anything and the version it has is incorrect i presume.

  • crinrict's avatar
    crinrict
    Hero+
    9 years ago

    Right, sorry.

    Did you ever try to simply install the super patch to 1.67 ?