Forum Discussion
Having the same issue "Error during startup check log file" just bought the game. I have literally done everything possible to try and fix it. Game still doesn't want to start. Have gone through all the FAQ on this site and others no luck ;-(
@SoIidusMD Just to confirm, have you tried the steps I posted above? Also did you try the steps in the following thread: http://answers.ea.com/t5/The-Sims-3/FAQ-There-was-an-error-during-Startup/td-p/65390?
- 9 years ago
Ive done all of that, including the clean boot. I don't have CAW or CAP installed - I've also done the tedious task of making sure no additional registry keys are present, ran CCleaner I'm always running as admin, I tried running it from several of the files in the bin folder as admin, I have it installed on my A drive ( Not C program files). I'm at a loss :-/
- 9 years ago
I tried finding the so-called log file the launcher is referring to but my Documents\Electronic Arts\The Sims 3 folder is empty save for a launchermanifest.pid file
- crinrict9 years agoHero+
There's no actual log file anywhere for this error (not sure why it tells you in the message).
When you checked your keys in the registry, did you just check for base game keys or also expansions and launcher ? Did you clean it out manually or with ccleaner ?
Did you try ccleaner yet ? Does any of the expansion packs still show in add/remove programs in windows or on the tab with the cogwheel in ccleaner ?