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kyeballer22's avatar
kyeballer22
Seasoned Newcomer
14 days ago

Re: The Sims 3 Mac Error Downloading Content

My game hasn’t been letting me download anything from the sims 3 store. I had to get my email updated on the account and i did that. I can’t sign into the sims 3 launcher without it going blank or saying invalid while in game. I made sure my password didn’t have any special characters, I have tried removing the old email from the downloads file. I have tried moving the files to the desktop , I have repaired the game , i have uninstalled the game., i have also cleared out the cache. 

What else more is there for me to do for this issue? 

Btw I am on mac.

2 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    14 days ago

    kyeballer22​  Please open Keychain Access, in Applications > Utilities.  Search for sims3 and delete any entries you see.  If you have a new Sims 3 folder in Documents > Electronic Arts, move or rename it.  Then try to sign into the Store site and see whether you can download any content.  Don't sign into the launcher.

    If you can't download the Store content, please post a screenshot of what happens when you try.

  • kyeballer22's avatar
    kyeballer22
    Seasoned Newcomer
    14 days ago

    this appears when i try to download content from the store. 

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