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Re: Unable to start game Service initialization failed (0x065d0274)

@ChrisHasToeFur I'm glad to hear it worked. It sounds like you may have some old Sims 3 user data, perhaps synced from OneDrive—that would explain the 2019 date for the cache file.

By the way, you'll get much better in-game performance if you plug your monitors into your graphics card rather than the motherboard. This is a diagram I like to borrow from someone else:

A 1050 ti should have both DisplayPort and HDMI ports, so no need for any extra cables.

4 Replies

ChrisHasToeFur
3 years ago
Oh jeeze, that's embarrassing- you were totally right lol- Thank you, I just switched it over. XD Thanks again!
MyosotisMauve
3 years ago
Hi!
I'm having the same problem. It worked all right until i updated my pc to windows 11. I have it on steam (which says there are some files missing or whatever when i run dignostic), tried to move the folder like you said, tried to uninstall, CCleaner the register, install again and.. nothing. I even tried to manually see if something was wrong in the regedit files (even if i don't understand much of it, if I'm being honest..) and still nothing ☹️
I have attached the DxDiag.. some ideas?
DxDiag.txt81 KB
puzzlezaddict
Hero+
3 years ago
@MyosotisMauve If you use a third-party antivirus app, please disable it temporarily, just long enough to test. If you only use Windows Defender, please see whether Controlled Folder Access is enabled, and if so, disable it and test. This guide is for Windows 10 and Sims 4, but the settings should be the same.

https://crinrict.com/blog/2019/03/windows-10-defender-controlled-folder-access.html

In either case, if this works, it's easy enough to set exceptions—I'm not suggesting you go without virus protection. But it's important to find out whether this is in fact the issue.

Before trying to play, please repair the game in Steam (again), the verification of the local files it sounds like you already did. And when you say you tried to move the Sims 3 folder, did it actually move, or did you get an error or see the folder duplicate? If there's still a Sims 3 folder present, that's probably because of OneDrive, and at any rate that needs to be addressed.
MyosotisMauve
3 years ago
Hi!
Thank you very much for your answer. I tried your solution and, actually, I had the "Controlled Folder Access" enabled so I disabled it.. and still didn't work. But!! But I noticed then that some other app were not working as well, so I tried to Google a generic error and it actually was a windows update which was making problem all over. I uninstalled it and it finally worked!
Just in case someone else has this problem, the windows 11 update was the KB5012643 (something about the framework).
Thank you again!