register
hi my friend bought me sims 3 from g2a for my bd i installed the game on ea app no issues there but when i try to log-in in sims 3 store i cannot register my game says the serial key is invalid im lo...
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@yusfu31 The Sims 3 Store site reads the same EA database as the EA App, so a code used in one place would read as used in the other. Does the base game show as owned on the Store site? If so, you don't need to do anything; the site should work as normal.
If the Store site doesn't think you own the game, the only way to fix it is to have EA customer support add the base game to your account again. Since you do own the game, this shouldn't be a problem. I would point out however that support doesn't generally help with codes bought from unauthorized third-party sellers, so if you mention G2A, you might be out of luck. Still, a valid code is a valid code.
okay so imanaged to register my game somehow it worked and i could even sent a gift but i loghed out downloaded some cc and when im back it said to register my gane again i use the same code but it didnt work . it shows up on my sims 3 store site but not in game
@yusfu31 Contact EA customer support to see whether your code is still active and valid. I would strongly recommend using live chat rather than email. If you don't see the option, try this link:
Make sure you're signed into an EA site (this one is fine) before clicking the link and that the location in the lower-right corner of the browser window is set to U.S. or U.K.
thank you sm i sent them a case 🙂
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