Forum Discussion

New Novice

30 days ago

Solved

sims 3 64-bit version

Ive had the sims 3 for a long time. I have been able to play it on my Mac before, but suddenly I couldnt. It says I have the 32-bit version and my Mac dosent run on that. I have masOS Sequoia 15.5.1 and I need the 64-bit. I have been trying to contact ea support but never gotten an answer. is there someone who can change that?

missing content

puzzlezaddict
26 days ago
CharlieBarlie06 If you had the 32-bit version, the game would never open at all, not once. So you must have the 64-bit version installed.

Please try playing in a clean user folder. Move the entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop. When you open the launcher, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just start a new save and see how it runs, that is if you can get that far.

5 Replies

puzzlezaddict
Hero+
29 days ago
CharlieBarlie06 Are you saying that you had Sims 3 installed, and suddenly it wouldn't open? Or did you try to reinstall the game and somehow got the 32-bit version this time? And are you specifically getting the "developer needs to update the software" error that happens with 32-bit apps?
CharlieBarlie06
New Novice
28 days ago
I have tried to uninstall the game the install it again hoping it would change to the 64-but version but I doesn’t. I can remember I have been able to play the sims 3 on my Mac before. And the i downloaded some costumes content or mods that unexpectedly just crashed my game. But when I tok everything thing out repaird the game and everything I just never worked anymore. I actually was able to open my sims 3 one time. It was the 32-but version. But I have to force it open. Spam the sims 3 game logo on my desktop. It gives me errors like the game quit unexpectedly but I dose open tho. But the way I have to do it isn’t good. I fear my game will crash if I keep playing. My only problem is that the game is 32 bit and NOT 64 bit when that’s the right game for my Mac and the one I need
blinkyjuice
Seasoned Newcomer
27 days ago
I’ve been having the same issue for months. EA support is useless.
puzzlezaddict
Hero+
26 days ago
CharlieBarlie06 If you had the 32-bit version, the game would never open at all, not once. So you must have the 64-bit version installed.

Please try playing in a clean user folder. Move the entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop. When you open the launcher, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just start a new save and see how it runs, that is if you can get that far.
CharlieBarlie06
New Novice
24 days ago
Wow my game actually works now. I just took out the folder as you said. Thanks!