Solved
Sims 3 disc owner "Cancelled download because you don't own this game" error
Backstory: In 2009 I purchased The sims 3 disc from Walmart. I later purchased the Sims 3 pets disc as well. I am the original owner of both. In high school I used a different EA account than I use ...
Heya LadyBluEyes
If this happened after an account merge, we'd need the live support team to entirely remove those old packs from your account and manually add brand new versions of the packs for you- this isn't something we can do for you over the forums as we don't have access to your account details, but live support can take another look and be sure to add new versions of these packs.
Please submit a new help request here to have live support take another look with you, I'd also recommend you attach this forum conversation when you reach out there so the team has additional information to reference on this.
