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p9v20yf8's avatar
p9v20yf8
5 years ago

Sims 3 error codes

I have a whole collection of The sims 3 games, none of the codes are working as it keeps saying they are being used. EA is proving rude and unhelpful as I cannot remember details or provide receipts from 8 years ago......

Anyone else had this issue and can give me pointers on how to install these games without the internet as I have original games in boxes with codes and booklets...... I thought this would be enough for EA but receipts or no activation apparently!!!

Please help!!! I do not want to purchase these games all over again!

pc
technical issues

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @p9v20yf8  If you want to get your packs into your Origin account, you'll unfortunately need to go back to customer support and try again.  That's the only way to potentially fix this issue.

    By the way, if you ever registered your game on the old Sims 3 site, the codes would read as used, because that site and Origin share information.  So if this is what happened, try signing into Origin with the same email address you used on the store site.

    If you'd like to install without Origin, it may be possible.  You'll need a base game disc manufactured before September 2012 and disc copies of all the packs you want to install as well.  For the base game disc, check the copyright date in the fine print on the back of the case.  Newer discs will also have an Origin logo somewhere on the case.

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