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Hey, I've been having the exact same problem and it's highly frustrating. I'm on a MAC which according to the EA advisors is a death sentence to your sims 3 game (apparently EA fired their MAC staff 4 years ago and decided to only make games compatible with PC's) I have no antivirus software on my computer and run my game (boycotting the origin app) through the applications folder. I am signed in always while playing but when I try to upload base content (no cc from anything but store or exchange), it automatically says I'm not signed in which I am...Weirdly enough, when my game runs, I'm signed in while playing...I'm super annoyed about this and was wondering if anyone had a solution.
I have tried:
-deleting games and re installing
-deleting cache on browser
-moving the TS3 folder to my desktop
-moving my game onto an external HD
- changing my EA password
If anyone has a solution they'd like to suggest I'm all ears (The only solution EA provided was to buy a PC!!?? wtf EA)
@Jasmine8394 There are a couple of other things I can think of for you to try. Please clear the caches for all of your browsers; it's not always obvious which one the Sims 3 launcher is using in macOS. (Be sure to uncheck the option to preserve data for favorite or frequently visited sites, however it's worded.) And move your game folder to your desktop again, just to be thorough.
If those steps alone don't help, change your password to something with letters and numbers only, no special characters, and repeat the above steps.
If that doesn't help either, try uploading a different file. You mentioned using items you found on the Exchange, which means you might well have third-party custom content. Store stuff should be fine, but player-made Exchange uploads often have cc along for the ride. The Exchange can be finicky about what content it allows, so it would be a good test to try to upload something with no cc at all.
And you definitely don't need to use Origin for any of this. Nor would it help to install to an external drive, although that shouldn't normally cause this type of problem.
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