Sims 3 Pets Glitch?

Question

Hi, look I have the sims 3 pets and all of the animals are distorted and alien like. My graphics card is up to date, I have turned on rendering mode and restarted the game, I have uninstalled and reinstalled the game. Can you please help me.

crinrict · Answer

@caitlin_moira16&nbsp;Hey, split your topic so you have your own topic. The other one was pretty old.

Could you post your Computer's DxDiag?To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/

Answer

Thank you so much for taking your time out to help.------------------System Information------------------Time of this report: 6/2/2014, 18:42:15&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Machine name: xxxxx&nbsp;&nbsp; Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Language: English (Regional Setting: English)System Manufacturer: MICRO-STAR INTERNATIONAL CO., LTD&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; System Model: MS-A912&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; BIOS: BIOS Date: 10/28/10 17:45:21 Ver: 2.10&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Processor: Intel(R) Atom(TM) CPU D525&nbsp;&nbsp; @ 1.80GHz (4 CPUs), ~1.8GHz&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Memory: 2048MB RAMAvailable OS Memory: 2038MB RAM&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Page File: 2287MB used, 1788MB available&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Windows Dir: C:\windows&nbsp;&nbsp;&nbsp; DirectX Version: DirectX 11DX Setup Parameters: Not found&nbsp;&nbsp; User DPI Setting: Using System DPI&nbsp;System DPI Setting: 96 DPI (100 percent)&nbsp;&nbsp;&nbsp; DWM DPI Scaling: Disabled&nbsp;&nbsp;&nbsp;&nbsp; DxDiag Version: 6.01.7601.17514 64bit Unicode------------DxDiag Notes------------&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Display Tab 1: No problems found.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sound Tab 1: No problems found.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Input Tab: No problems found.---------------Display Devices---------------&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Card name: Intel(R) Graphics Media Accelerator 3150&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manufacturer: Intel Corporation&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Chip type: Intel(R) Graphics Media Accelerator 3150&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; DAC type: Internal&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Device Key: Enum\PCI\VEN_8086&amp;DEV_A001&amp;SUBSYS_A9121462&amp;REV_02&nbsp;&nbsp;&nbsp;&nbsp; Display Memory: 256 MB&nbsp;&nbsp; Dedicated Memory: 0 MB&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Shared Memory: 256 MB&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Current Mode: 1366 x 768 (32 bit) (60Hz)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor Name: Generic PnP Monitor&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor Model: MSI AIO PC&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor Id: MSI2472&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Native Mode: 1366 x 768(p) (60.000Hz)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Output Type: HD15&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Name: igdumd64.dll,igdumdx32Driver File Version: 8.14.0010.2117 (English)&nbsp;&nbsp;&nbsp;&nbsp; Driver Version: 8.14.10.2117&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; DDI Version: 9Ex&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Model: WDDM 1.0&nbsp; Driver Attributes: Final Retail&nbsp;&nbsp; Driver Date/Size: 4/20/2010 03:19:14, 5471232 bytes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; WHQL Logo'd: Yes&nbsp;&nbsp;&nbsp; WHQL Date Stamp:&nbsp; Device Identifier: {D7B78E66-E341-11CF-977F-1889A3C2C535}&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Vendor ID: 0x8086&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Device ID: 0xA001&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; SubSys ID: 0xA9121462&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Revision ID: 0x0002&nbsp;Driver Strong Name: oem6.inf:Intel.Mfg.NTamd64:iPNV0:8.14.10.2117😛ci\ven_8086&amp;dev_a001&nbsp;&nbsp;&nbsp;&nbsp; Rank Of Driver: 00F42001&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Video Accel: ModeMPEG2_A ModeMPEG2_C&nbsp;&nbsp; Deinterlace Caps: {AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; D3D9 Overlay: Not Supported&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; DXVA-HD: Not Supported&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; DDraw Status: Enabled&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; D3D Status: Enabled&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; AGP Status: Enabled-------------Sound Devices-------------&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Description: Speakers (Realtek High Definition Audio)&nbsp;Default Sound Playback: Yes&nbsp;Default Voice Playback: Yes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hardware ID: HDAUDIO\FUNC_01&amp;VEN_10EC&amp;DEV_0888&amp;SUBSYS_1462A912&amp;REV_1002&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manufacturer ID: 1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Product ID: 100&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Type: WDM&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Name: RTKVHD64.sys&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Version: 6.00.0001.6029 (English)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Attributes: Final Retail&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; WHQL Logo'd: Yes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Date and Size: 1/20/2010 12:42:22, 2242720 bytes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Other Files:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Driver Provider: Realtek Semiconductor Corp.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; HW Accel Level: Basic&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cap Flags: 0xF1F&nbsp;&nbsp;&nbsp; Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0&nbsp;Static/Strm HW 3D Bufs: 0, 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; HW Memory: 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Voice Management: No&nbsp;EAX(tm) 2.0 Listen/Src: No, No&nbsp;&nbsp; I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): NoDisk &amp; DVD/CD-ROM Drives------------------------&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive: C:&nbsp;Free Space: 37.5 GBTotal Space: 138.6 GBFile System: NTFS&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Model: WDC WD3200BEVT-22A23T0 ATA Device&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive: D:Free Space: 159.0 GBTotal Space: 159.2 GBFile System: NTFS&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Model: WDC WD3200BEVT-22A23T0 ATA Device&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive: Q:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Model: n/a&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive: E:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Model: TSSTcorp CDDVDW TS-L633F ATA Device&nbsp;&nbsp;&nbsp;&nbsp; Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/21/2010 13:23:47, 147456 bytes--------------System Devices--------------&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) Graphics Media Accelerator 3150Device ID: PCI\VEN_8086&amp;DEV_A001&amp;SUBSYS_A9121462&amp;REV_02\3&amp;11583659&amp;1&amp;10&nbsp;&nbsp;&nbsp;&nbsp; 27CBDevice ID: PCI\VEN_8086&amp;DEV_27CB&amp;SUBSYS_A9121462&amp;REV_02\3&amp;11583659&amp;1&amp;EBDevice ID: PCI\VEN_8086&amp;DEV_A000&amp;SUBSYS_A9121462&amp;REV_02\3&amp;11583659&amp;1&amp;00&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CADevice ID: PCI\VEN_8086&amp;DEV_27CA&amp;SUBSYS_A9121462&amp;REV_02\3&amp;11583659&amp;1&amp;EA&nbsp;&nbsp; Name: Realtek PCIe GBE Family ControllerDevice ID: PCI\VEN_10EC&amp;DEV_8168&amp;SUBSYS_A9121462&amp;REV_03\4&amp;1326E20A&amp;0&amp;00E2&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) N10/ICH7 Family SMBus Controller - 27DADevice ID: PCI\VEN_8086&amp;DEV_27DA&amp;SUBSYS_A9121462&amp;REV_02\3&amp;11583659&amp;1&amp;FB&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C9Device ID: PCI\VEN_8086&amp;DEV_27C9&amp;SUBSYS_A9121462&amp;REV_02\3&amp;11583659&amp;1&amp;E9&nbsp;&nbsp;&nbsp;&nbsp; Name: High Definition Audio ControllerDevice ID: PCI\VEN_8086&amp;DEV_27D8&amp;SUBSYS_A9121462&amp;REV_02\3&amp;11583659&amp;1&amp;D8&nbsp;&nbsp; Driver: C:\windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/21/2010 13:23:47, 122368 bytes&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C8Device ID: PCI\VEN_8086&amp;DEV_27C8&amp;SUBSYS_A9121462&amp;REV_02\3&amp;11583659&amp;1&amp;E8&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) N10/ICH7 Family PCI Express Root Port - 27D4Device ID: PCI\VEN_8086&amp;DEV_27D4&amp;SUBSYS_A9121462&amp;REV_02\3&amp;11583659&amp;1&amp;E2&nbsp;&nbsp; Driver: C:\windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 13:23:47, 184704 bytes&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) N10/ICH7 Family Serial ATA Storage Controller - 27C0Device ID: PCI\VEN_8086&amp;DEV_27C0&amp;SUBSYS_A9121462&amp;REV_02\3&amp;11583659&amp;1&amp;FA&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) N10/ICH7 Family PCI Express Root Port - 27D2Device ID: PCI\VEN_8086&amp;DEV_27D2&amp;SUBSYS_A9121462&amp;REV_02\3&amp;11583659&amp;1&amp;E1&nbsp;&nbsp; Driver: C:\windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 13:23:47, 184704 bytes&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) NM10 Family LPC Interface Controller - 27BCDevice ID: PCI\VEN_8086&amp;DEV_27BC&amp;SUBSYS_A9121462&amp;REV_02\3&amp;11583659&amp;1&amp;F8&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) N10/ICH7 Family PCI Express Root Port - 27D0Device ID: PCI\VEN_8086&amp;DEV_27D0&amp;SUBSYS_A9121462&amp;REV_02\3&amp;11583659&amp;1&amp;E0&nbsp;&nbsp; Driver: C:\windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 13:23:47, 184704 bytes&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) 82801 PCI Bridge - 2448Device ID: PCI\VEN_8086&amp;DEV_2448&amp;SUBSYS_A9121462&amp;REV_E2\3&amp;11583659&amp;1&amp;F0&nbsp;&nbsp; Driver: C:\windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 13:23:47, 184704 bytes&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) Graphics Media Accelerator 3150Device ID: PCI\VEN_8086&amp;DEV_A002&amp;SUBSYS_A9121462&amp;REV_02\3&amp;11583659&amp;1&amp;11&nbsp;&nbsp; Driver: n/a&nbsp;&nbsp;&nbsp;&nbsp; Name: Intel(R) N10/ICH7 Family USB2 Enhanced Host Controller - 27CCDevice ID: PCI\VEN_8086&amp;DEV_27CC&amp;SUBSYS_A9121462&amp;REV_02\3&amp;11583659&amp;1&amp;EF&nbsp;&nbsp;&nbsp;&nbsp; Name: Realtek RTL8191SE Wireless LAN 802.11n PCI-E NIC #2Device ID: PCI\VEN_10EC&amp;DEV_8172&amp;SUBSYS_817210EC&amp;REV_10\4&amp;22BE426A&amp;0&amp;00E1&nbsp;&nbsp; Driver: C:\windows\system32\DRIVERS\rtl8192se.sys, 2015.02.0430.2010 (English), 5/13/2010 03:23:50, 1105440 bytes

crinrict · Answer

Yeah, you don't have any dedictaed memory and an overall low system. Don't think you can play Pet on that.
I would try get a refund for pets through a game advisor

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Sims 3 Pets Glitch?

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