Forum Discussion
Any word on whether or not EA is aware of this problem? It's been almost a week with no asistance whatsoever. : (
IKR? It's really feeling and sounding like EA doesn't care. They seem to be ignoring this problem or at the least dismissing it by pointing the finger at our computers where we all state they exceed the minimum requirerments. WTF, EA? Help us out or I'm going to ask for a refund for at least Seasons. If you're at least trying to find a solution please tell us so we stop feeling like we're being ignored. We are loyal costumers that are seeking a way to keep playing your game while you make excuses. Please! Help us out here! I hope you realize not doing so could at the least risk a lot of costumers who are feeling like a desire to play your games that you should want doesn't matter.
- Anonymous13 years ago
Maybe we can work out a common denominator here. There's got to be one soul reason why our games do this. Could it be the architecture of our Windows builds? Could it specifically be the architecture of a build above Windows Vista? I personally run Windows 8 Pro x86, 3GB RAM, NVIDIA Quadro NVS 140M (based on the NVIDIA 8400M-GS graphics card) graphics, 2.2GHz Intel Centrino Duo. Is there anything in here that anyone has in common? I understand my specs aren't all that terrific, but they at least exceed the minimum requirements. Further, if I was previously able to run everything at high settings, you'd think it'd continue to work unless EA actually specified a requirements change like they did with Pets, right?
To put this in perspective, without Pets, my old Acer Aspire 4310 laptop (with integrated graphics) can run Seasons better than my current computer.- Anonymous13 years ago
(Double post serving as bump)
Anyone? Anyone at all? If we can work out a common factor in this problem we might just be able to work out how to fix this issue.- Anonymous13 years ago
I had the same problem with my Seasons add on. Any games I played crashed after varying amounts of time. So I started a new game after trying loads of other ways to prevent the crashing and here's what I found; I could play the game fine without any crashing on this new lot, but as soon as I tried to build another floor on my lot, it kept crashing (I started off with just the ground floor) - especially if I tried to save. Has anyone else noticed any correlations?
I'm running Windows 7, have manually patched my game with the latest patch and my pc more than meets all specs recommended. As everyone else says, I had no problems before installing Seasons.
- Anonymous13 years ago
@treephor, I don't have the seasons expansion, but I have almost everythign else and I'm having the same issues as everyone else. I don't have anything in common with your list. My specs exceed what is necessary to play the game with all of my expansions, but nothing has worked. I didn't have a problem with playing my game before the latest patch, after the patch was downloaded, I can't even play my game long enough to be able to save anything. I have uninstalled and re-installed everything, deleted mods, moved my ts3w folder into dep, changed my file extension folder name, tried running the game in a lower resolutions and window mode, disabled all custom content, did a clean boot, and anything the advisers asked me to do or I found on the forum. Nothing is working. I was led to believe that I was the only one having this issue, but after reading this I see that there are others, no matter that EA tries to tell me different. The expansions I do have is generations, ambitions, pets, master suite, hidden springs, high end loft, town life, world adventures, late night, and supernatural. I have uninstalled and re-installed all of these. Nothing has helped. If anyone has any other suggestions that I may try they would be appreciated. Beyond frustrated right now.
- Anonymous13 years agoI've actually heard that many problems surfaced from the Pets expansion pack. How long have you had Pets and how long have you had these issues? If they're only very recent issues it could be an issue with not the Seasons expansion pack but with patch 1.42. Thanks for your response!