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liza116906's avatar
liza116906
6 months ago
Solved

sims 3 service initialization failed (0x065d0274)

I not long ago switched from a laptop to a Pc, which I used to play sims 3 and 4 on. I was able to play sims 3 on my new Pc until it asked me to download something so it could run. Stupidly i cant re...
pc
technical issues
  • puzzlezaddict's avatar
    puzzlezaddict
    6 months ago

    @liza116906  This error usually doesn't have anything to do with user content, downloaded or otherwise, but just in case, try moving or renaming the Sims 3 folder in Documents > Electronic Arts.  When you open the launcher, if it opens, a clean folder will spawn with no content.  Don't add anything to it yet; just see whether you can play.

    If that doesn't help, please clear the EA App's cache:

    https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

    and repair the game (EA App > Sims 3 > Manage > Repair).

    If that doesn't help either, what antivirus do you use?  Your dxdiag doesn't show any Sims 3-related errors, so it's possible the game is being blocked rather than crashing.

puzzlezaddict's avatar
puzzlezaddict
Hero+
6 months ago

@liza116906  This error usually doesn't have anything to do with user content, downloaded or otherwise, but just in case, try moving or renaming the Sims 3 folder in Documents > Electronic Arts.  When you open the launcher, if it opens, a clean folder will spawn with no content.  Don't add anything to it yet; just see whether you can play.

If that doesn't help, please clear the EA App's cache:

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

and repair the game (EA App > Sims 3 > Manage > Repair).

If that doesn't help either, what antivirus do you use?  Your dxdiag doesn't show any Sims 3-related errors, so it's possible the game is being blocked rather than crashing.

liza116906's avatar
liza116906
6 months ago

Hello! I managed to change the name on the sims 3 folder so it made a fresh one and I was able to load sims 3 up! 

Thankyou for your help!

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 months ago

    @liza116906  Great, so you can try restoring your saves if you want.  They'd be inside the Saves subfolder of the Sims 3 folder you renamed, and you can simply transfer them to the new Sims 3 folder.  The same goes for anything in Library, which holds saved households and builds.  Let me know if there's any other content you'd like to restore.

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