Sims 3 Supernatural Keeps Crashing On Me
I just recently bought "Sims 3 Plus Supernatural" for my PC, and I installed it and started playing. As I was creating a family I decided to use some of my Sims Points to buy a custom hairstyle. Afte...
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Could you post the graphic card part of your DxDiag so I can how much dedicated RAM you have ? It does sound more like a hardware or drivers issue.
Did you try updating or reinstalling the graphic drivers ?
I don't know where to find that information, so, I'll give you everything the Diagnostic Test says under "Display".
Here;
"Device"
Name: Intel(R) G33/G31 Express Chipset Family
Manufacturer: Intel Corporation
Chip Type: Intel(R) GMA 3100
DAC Type: Internal
Approx. Total Memory: 286MB
Current Display Mode: 1152 x 864 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
"Drivers"
Main Driver: igdumd32.dll
Version: 7.14.0010.1437 (English)
Date: 2/11/2008 7:36:08PM
WHQL Logo'd: Yes
DDI Version: 9Ex
I have DirectX 11
And under the "System" tab, it says"1804MB used, 5056MB availible" if that helps.
Sorry for not understanding. I've never been a technological genius.
If you could point me to the specifics on what you need and how to access it , that would be wonderful.
Also, I think my drivers are as updated as they can be, but I don't know how to check. I also don't know how to reinstall them.
Thank you for trying to help me.
To gather a DxDiag on your computer, please follow the steps below:
If you have Microsoft Windows XP:
1. Click the Start button on the Windows Taskbar.
2. Select Run.
3. Type dxdiag in the available text field.
4. Click OK.
5. Click Save All Information.
If you have Windows Vista/Win 7 and do not have a Run selection:
1. Click On Start
2 Type dxdiag into Search Box
3. Click Save All Information.Just need the graphic card part.
Your driver seem to be really old. Try updating them: https://help.ea.com/article/finding-devices-and-updating-drivers
Uh, okay. I'm not very smart when it comes to technology and I don't see a little thing where it says "Graphic Card" at all on there. I'm probably being an idiot and a pain in your butt.
Also, I will follow that link and try updating my drivers. Thank you. This is my father's old computer, so, I'm pretty sure it needed updating in the first place.
I'll tell you if the problem persists after I update the drivers.
I updated all of my drivers from Sound to Graphics, and I tested the game.
It's letting me create a Sim, but as I was creating their household, it crashed, like usual.
This frustration isn't leaving me alone.
Any other suggestions or solutions?
I kinda fear that your computer is not up to the task. Your processor is rather low in specs and that chip might be a problem as well. Can't tell you for sure until I know how much dedicated memory you have.
Were you able to generate the whole DxDiag report ? If so, just paste it on here. It won't al fit, so post as much as you can.
