Sims 3 website is down?
I was trying to get to the Sims 3 website and it says 403 forbidden. Is anyone else having this problem?
Forum Discussion
They are lying to you. Many people including me have not been able to log into the sims 3 website for 1.5 weeks. I contacted support about this 1 week ago so yes they are definitely lying. They said they opened a ticket. No response since then. Looks like they just want an excuse not to fix it.
Thank you for replying. That sucks to know that they have been aware for so long. Do you also get the login loop, or do you get the 403 forbidden message?
I get the login loop. Not every account is impacted. I have an old account that I forgot the email for quite some time. Due to forgetting, I created the second account I use now with most of my store bought items. I can get into that first account, but not the second one with simpoints and many items. I tried reseting my password with the second account. It gives me a code, lets me reset, but then the login loop again. I have never had any issues until they did maintenence 1.5 weeks ago. They broke something with some accounts and they haven't bothered to fix it. I contacted support 1 week ago and had a chat with them. They said they'd open a ticket and look into it. Since it only effects some accounts it might be harder to fix, but without any updates or messages, and the lying to people that they are the only ones with an issue, I'm inclined to think its being ignored.
Thank you again for the information! I was not aware that they had performed maintenance. I really hope they do something to fix this.
EA fixed their domain issue very quickly. Now I get a failed login loop with the website and the game launcher.
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