Sims 3 website is down?

Actually I take back my last comment about taking an hour, my apologies. It would take much longer, but maybe not this long. 
They are either working at a really slow pace or not at all. I know that many of you know all this already but I will post it anyway. 

This is what I found out : 

Because this problems we are all having  requires actual engineering work, not a simple reset.

To fix this, EA would need to:

Add more server capacity

Reconfigure load balancers

Upgrade infrastructure

Fix backend service timeouts

Review database performance

If everyone is experiencing the same thing and the timing matches predictable load patterns, the cause is unquestionably the server infrastructure.