Sims 3 website is down?

Hi so some parts of the sims 3 store I am able to access but a lot of the store is completely inaccessible to me. I was just talking with ea support bc i had bought a world and roaring heights on the ea app and they kept telling me to go to my account and purchase history but I constantly get this message saying the site is down (see screenshot). I have had this issue for years where most of the sims 3 store site is just unnaccessible but I thought everyone had that issue. I assume if ea is telling me to go on to those pages that it isnt for everyone though as thats where you have to go to redeem world codes. The redeem a code also showed the site as down for me for some reason too. Is this a me only problem or a universal problem?