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13MaddyH's avatar
13MaddyH
Seasoned Novice
4 months ago
Solved

Sims 3 website is down?

I was trying to get to the Sims 3 website and it says 403 forbidden. Is anyone else having this problem?

  • Hi all,

    We've released a backend update that should allow you all to login and access the site normally again. 

    If any of you are still not able to login, please let me know so we can continue to investigate. Thank you! 

243 Replies

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  • Creeper545548's avatar
    Creeper545548
    Seasoned Ace
    4 months ago

    2 days in a row it happened to me. I hope this gets fixed since It does fix itself but seems to keep happening everyday. Here are pics from my page. Good news is that I already tagged a mod on my other post so hopefully they flagged this issue to the team.

     

  • tia-amorosa's avatar
    tia-amorosa
    New Scout
    4 months ago

    I can confirm that almost all players on the Sims 3 website are experiencing this issue, including myself. It makes communicating with others very difficult, and uploading in-game images is also very challenging. I know our site isn't really supported anymore, but perhaps the problem could be passed on to someone. I suspect it's a server problem; everything is gradually being lost. We don't want that!

  • liesemietze's avatar
    liesemietze
    Seasoned Veteran
    4 months ago

    The players of The Sims 3 can't communicate, because the community site shows a blank page.  I wish someone could pass it to a community manager.  It happens to all of us, not only me.  EA help wasn't any help for me. It only offered AI.