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Anonymous's avatar
Anonymous
13 years ago

Sims 3 Won't Install

I have recently bought Sims 3 brand new for my windows 8 laptop. When I came to install it I had to download origin first. After I had done this I was able to begin the installation. Near the end however and error message came up which said:

'error number: 0x80040702

Problem: failed to load dll: gameuxinstallhelper'

It then said that set up would terminate. Can you help

3 Replies

  • Hello my version of Sims 3 is 1.0.blah.................................I need help on installing the patch. Cause it wont install, at all. It gives me a error each time. Talked to EA and I don't remember what they said to do. 

    My specs are

    Lenovo G570 laptop

    64 bit windows 7

    3000 Intel HD video card

    ummm 

    I need help

    Error Number: 0x80040702

    Description: Failed to load DLL: DSETUP

  • Anonymous's avatar
    Anonymous
    12 years ago

    Whenever i get to the end of the update it says  0x80040702 and then something about DLL files. I have no idea how to fix it.

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