Forum Discussion
@fat-furtato If you're asking whether posting the msinfo is still potentially an issue, it's more that sharing the information in it could make your system vulnerable, not that the info is too personal all by itself. It's definitely a good laptop for Sims 3 by the way, capable of running the game on ultra graphics settings without any trouble.
Again thank you for your help. Finally I was able to solve my problem through patiently calling EA support. I probably talked to 5 representatives. First 4 gave not much help. Then I got lucky to finally reach someone in Texas who is just fantastic and super smart. He was able to solve my problem through a series of comprehensive operations. He said my problem is most likely related to antivirus software McAfee. In addition, I have to update graphics driver and do a few other things. They also reset the product key. Anyway, problem solved.